When returning, use the return slip that came with your order. Fill in the return slip and cut off the return address sheet and paste it on the package. Return to the nearest service center and pay a postage, request a delivery receipt at the service center.

See terms for return below.


When you purchase from VONBON you have 14 days to return and exchange from the day that you get your package. The only condition is that the product is not used washed or has any other defects. Don´t remove the VONBON paper hangtag. If you don´t follow our return policy we will not accept your return. Please be careful when you try your order, some of the garments are very fragile. Your transaction will be credited via your choice of payment within 7 days from that we received and handled your return. In individual cases, it may take up to 30 days, which is the maximum time according to the Swedish consumer sales act. We will send you an email as soon as we handled your return. Any billing fee is not refundable.

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